Financial Services and Insurance

Build it so the decision trail survives the examination

AI for banks and insurers built inside model risk governance: claims, onboarding, crime triage and the evidence a supervisor will ask for.

  • Model risk from day one
  • Core and policy integration
  • In-country residency

Model risk

Designed to be validated, not defended later

We build to the model risk framework you already run — inventory, tiering, conceptual soundness, outcomes analysis, monitoring — and produce the validation pack as a by-product of the build. Assembling it retrospectively is where programmes die.

  • Validation pack written during the build, not after
  • Challenger baselines run on your own historic cases
  • Fallback and rollback tested rather than asserted

Claims

Motor claims end to end over WhatsApp

Türkiye Sigorta runs notification of loss, document capture, policy verification and agent matching on WhatsApp. Indemnity and declinature stay with the adjuster.

  • FNOL
  • documents
  • cover check
  • adjuster

Türkiye Sigorta

50%

faster policy approval and agent matching on the published claims deployment

Claims cost

30%

lower claims operations cost on the same Türkiye Sigorta deployment

Financial crime

Disposition, not detection

Analysts drown in alerts nobody can clear. We assemble the case file and draft the narrative with every claim cited, and leave escalation and reporting to the analyst.

  • alert triage
  • case file
  • SAR support

Integration

Core systems, and what they will allow

Change data capture where currency matters, entitlements mirrored from the source system, idempotent write-back, and residency built to the strictest applicable regime.

  • core banking
  • policy admin
  • claims
  • CDC

Model in production

  • Inventory and tier
  • Data lineage
  • Challenger baseline
  • Fairness testing
  • Drift monitoring
  • Tested fallback
Everything a supervisor asks for is produced while the system is built, not assembled after the examination.

Core systems

  • Core banking
  • Policy administration
  • Claims systems
  • Payment rails
  • CRM

Model risk

  • Model inventory
  • Tiering
  • Challenger baselines
  • Outcomes analysis
  • Independent validation

Regulation

  • EU AI Act
  • DORA
  • Conduct rules
  • AML / CFT
  • Basel model risk guidance

Data protection

  • GDPR
  • KVKK
  • UAE PDPL
  • DIFC DP Law
  • In-country residency

Channels

  • WhatsApp Business API
  • Web and mobile
  • Voice
  • Agent desktop
  • Broker portal

Three ways in. Stop after any of them.

3–4 weeks

Use case and model risk assessment

Which journeys are automatable inside your framework, what tier each lands in, and the evidence each one would require.

Use case tiering, evidence map, residency constraints, costed shortlist

12–20 weeks

Regulated pilot

One journey built end to end with the validation pack produced alongside it and outcomes analysis against a measured baseline.

Working journey, validation pack, challenger baseline, fairness test results

Ongoing

Scaled delivery and managed operation

Rollout across business lines, operation under an SLA with drift monitoring, and support through supervisory examinations.

SLA operation, monitoring plan, periodic revalidation, audit support

Questions

By producing the artefacts your framework already expects: an inventory entry and tier, conceptual soundness, lineage from source system to output, a challenger baseline on your historic cases, outcomes analysis, drift monitoring and a tested fallback. We write them during the build, in the form validation reviews.

Yes. We deploy in-country on your infrastructure or an approved regional cloud, and where hosted APIs are excluded we run open-weight models on hardware you control. Across the Gulf, Türkiye and Europe we design to the strictest applicable regime. We have worked with Doha Bank, BNP Paribas and the NYSE.

When the constraint is data rather than intelligence. If policy data lives in three systems that disagree, or entitlements are not modelled well enough to say who may see which account, an assistant will surface the inconsistency to customers at speed. Do the data engineering first, and say so before the examination.

Bring us the constraint, not the brief

Regulator, budget, deadline, legacy core, a board that has been burned once already. Tell us what you are working around.